![]() Intel has a driver for what seems to be this device, but it's a generic driver and there could very well be Dell-specific customizations. Perhaps it's in the Intel chipset driver (which should really be installed, if you haven't) or perhaps it's part of the Intel Management Engine package (for corporate platform management). Since there's no specific driver for this on the support website, for Windows 8.1 or Windows 10, the driver is probably part of another package. The mystery device(s) do seem to be the Intel Serial I/O Host Controller. Still, as a last resort, it could be worse. I bet if you were to go that route, and then upgrade to Windows 10, all the necessary drivers would be there, but that's time-consuming and seems kind of sloppy (and Windows 8, yuck). I fed it to the Dell OS Recovery Tool, which says it'll provide a recovery image with Windows 8. ![]() I neglected to mention you shouldn't post your private service tag here (the admins will likely remove it), but since you did. Heck, you might try running SupportAssist as well, if Dell Update doesn't work. Maybe it's just part of the chipset and not connected to anything? For diagnostics? Hard to say it may not mean anything for day-to-day operation.īefore getting deeper into it, have you tried running the "Dell Update Application" that's on the support website? I'm guessing that's similar to Dell SupportAssist that runs on newer platforms and tries to ensure you have all the necessary drivers installed and updated. This device may or may not be related to Bluetooth. On the support website there are actually two sets of Wi-Fi/Bluetooth drivers (one set being the combo driver you installed), plus a "Bluetooth application." I don't know whether the application is necessary for Bluetooth to work, or if the device is even defined as yet.Ī quick Google search (which I should have run last time) indicates the device(s) correspond to a serial communications device, whose driver is probably part of the more general chipset driver.
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